How deposits and payments made directly to us are refunded, published in advance.
My file came from an office program, not a design app. Can you still use it?
Often, yes. We preflight it first and tell you plainly what will not survive printing, such as RGB colour, missing fonts or images too small for the size, and what it takes to fix each one.
How do you make sure the colour matches what I approved?
The proof is made with the same colour profile the press will use, so what you sign off on the proof is the target the pressroom works to.
Can you prepare files for a printer I already work with?
Yes. Tell us the press, the sheet size and the finishing, and the output is set up to that printer's specification rather than a generic one.
Incoming files checked against the press profile: missing fonts, low-resolution images, bleed and overprint flagged before the job moves on.
Colour handled from screen to sheet, with ICC profiles and calibrated proofs so the approved proof and the printed run agree.
Imposition built for the press, the sheet size and the finishing, so pages land in the right order after folding and trimming.
Plate-ready output, checked for registration and trapping before it leaves for the pressroom.
Help with the pre-press workflow itself: RIP settings, output profiles and file handling set up so repeat jobs come out the same.
W & A USA works on the stage between finished artwork and the press: checking files, managing colour, laying out the sheet and producing the output a printer runs from.
Here you will find the work we take on, the questions clients ask most often, and a direct way to send us a job.
Address: 32 Garden St, Level 3, South Yarra VIC 3141, Australia
City: South Yarra
Last updated: October 1, 2026
No payment is taken on this website. Since nothing is charged here, nothing sent through this page can need a refund. What follows covers money paid to us later, directly, and is published ahead of time so the rules are known first.
A deposit paid to hold an order or a booking is returned in full if you cancel before work starts. The refund is issued within 10 business days of your written request, to the account the money came from.
If we cannot deliver what was agreed, for any reason attributable to us, every amount you paid is returned in full, with no deduction and no administrative fee.
If you cancel after we have started, we refund what has not yet been committed to materials or labour, and we set out the deduction in writing, itemised, before the refund is issued.
Email contact@inklineprintusa.online quoting the order reference; we confirm on the same business day and give you the refund date.